Refund Policy

1. Subscription Cancellation

You may cancel your premium subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period, and you will continue to have access to premium features until that time.

2. No Refund Policy

All subscription fees are charged in advance and are non-refundable. When you cancel your subscription, you will not receive a prorated refund for the unused portion of your billing period. However, you will retain access to all premium features until the end of your current billing cycle.

3. Billing Cycle

Premium subscriptions are billed on a recurring basis (monthly or annually, depending on your chosen plan). Your subscription will automatically renew unless you cancel before the next billing date. You can view your next billing date in your account settings.

4. Free Trial Period

If we offer a free trial period for premium features, you may cancel during the trial period without being charged. If you do not cancel before the trial period ends, your subscription will begin and you will be charged the applicable fee.

5. Payment Disputes

If you believe you have been charged in error, please contact our support team immediately. We will investigate all payment disputes and work to resolve them fairly. However, this does not guarantee a refund as all sales are final under normal circumstances.

6. Service Interruption

In the unlikely event of extended service interruption or technical issues that prevent you from accessing premium features for a significant period, we may, at our discretion, provide account credits or other compensation. This will be evaluated on a case-by-case basis.

7. Account Termination

If we terminate your account for violation of our Terms of Service, you will not be entitled to any refund of subscription fees. However, if we terminate your account for reasons other than Terms of Service violations, we may provide a prorated refund at our discretion.

8. Legal Requirements

This refund policy is subject to applicable consumer protection laws. If you are located in a jurisdiction that requires refunds under certain circumstances, those laws will take precedence over this policy. Please contact us if you believe you are entitled to a refund under applicable law.

9. How to Cancel

To cancel your subscription, you can:

• Log into your account and go to Account Settings
• Click on "Manage Subscription" and follow the cancellation process
• Contact our support team at contact@jacobisho.com

Please note that cancellation requests must be submitted before your next billing date to avoid being charged for the next period.

10. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new policy.

11. Contact Information

If you have any questions about this Refund Policy or need assistance with your subscription, please contact us at:
Email: contact@jacobisho.com